CUSTOMER SERVICE AGENT at SPRINT COURIERS

SPRINT COURIERS 

3.CUSTOMER SERVICE AGENT 

3.1.Duties & Responsibilities 

•Handle inbound and outbound customer calls in a professional style
•Handle customer complaints and resolve the issues effectively. 
•Maintain communication and interaction with customers
•Maintain reliability and confidence of company's policies and rules
•Provide high end quality service to both internal as well as outbound customers

3.2.Qualifications & Experience

•Excellent communication skills
•Possess basic computer skills
•Able to work under time constraints
•Mature and self starter
•Good communications skills, both oral and written
•Certificate in any related field

Only candidates who meet the above requirements need to apply giving full details of qualification, experience and enclosing up-to-date copies of their CVs and certified copies of certificates should be submitted to:

The Human Resources Manager
P.O Box 401795
GABORONE

OR Hand delivered to:

C/O Sprint Couriers
Plot 63968, Block 3 Industrial
GABORONE

Closing date: Friday 19th September 2014
Source: The Botswana Gazette, Wednesday 10-16 September 2014