FRAUD INVESTIGATOR

Key Performance areas

• Gathering and substantiating of evidence and information
• Quality inspection at case closure stage
• Interviewing of witnesses and suspects
• Thoroughness/ Legitimateness. Outcome of case/ Finding
• Analyzing, Interpretation and use of information in case docket
• Use and application of evidence and leads. Outcome of case/Finding
• Maintaining the Docket dairy
• Updating and maintaining of systems
• Timeousness, comprehensiveness and accuracy of notes, flags made on all applicable systems
• Ruby Maintenance
• Updating of investigative records. Manager assessment of completeness accuracy and timely capturing of information per case
• Number of D/Hearings performed where applicable. Management reports. 100% Guilty findings
• Facilitation of arrest. Follow up with such cases in criminal law courts and testify in such cases. Strive for 100% conviction rate where applicable
• Appropriate and required number of external contacts. Quality and usefulness of contacts
• Rapport with management and employees. Value added as a “business partner.”
• Quality, completeness and accuracy of findings. Complaints register, client evaluation, disciplinary outcome
• Investigational TAT & Recoveries, including raising fraud awareness
• Speedy TAT of investigations. Max recovery of stolen funds. Actual recoveries
• Good and detailed record keeping
• Good maintenance of the dockets
• Accuracy and completeness of professional number of reports issued (Formal and Informal) and follow up on the status of recommendations made. Formal evaluation from Forensic Client feedback
• Keep operations costs to a minimum
• Strive to remain within the allocated budget
• Assessment and observation
• Complaints register, client evaluation
• Conduct yourself in a professional manner at all times
• Always put the customer first
• Always strive to serve as an example to peers
• Training, assistance, guidance, supporting, revising all other members
• Administrative functions as per Management requirements

Requirements

• Tertiary commercial education in the related field
• 4 Years Forensic experience or similar investigative experience
• A working understanding of the legislative framework surrounding investigations, e.g. Criminal Law
• Microsoft Office Skills
• Good interviewing skills

Competencies

• Assertive
• Excellent report writing and presentation skills
• High-level analytical and problem solving skills.
• Gathering and Substantiating of Evidence and Information.
• External Networking
• Judicial Process
• Disciplinary Process
• Ability to work individually and within in a team environment.
• Meticulous with attention to detail.
• Appropriate Client Services
• Internal Relationships
• Ability to work under pressure

Closing date and application instructions

In order for your application to be considered, please click here to apply.

Location

Gaborone

Company

Staffwise

Publication date

04.09.2015

Publication end date

29.09.2015