Sandvik seeks:
Product Specialist - Crushing & Screening
The role
Product Support Specialist is responsible for the representation of the Product Area – Business Unit Crushing & Screening within the Sales Area.
The role provides the link between the Product Area – Business Unit Crushing & Screening (incl. Lifecycle Services & Equipment Sales Support), the Sales Team and External/Internal Customers. The focus will be on providing Technical Sales Support/advice to the Business Unit – C&S product offering within the specified Sales Area.
With Technical expertise, sales support (Lifecycle & Equipment), Trouble Shooting, Engineering Support, Process Application Product Selection specialization to customers within the Sales Area.
Will be required to have individual Sales Targets linked to annual STI for BU-C&S. With contribution toward Southern Africa – C&S Total Order Intake & Invoicing Budget
Key performance areas
  • Feedback of product quality performance to all units supplying the products to ensure a consistent global quality level.
  • Business intelligence for the PA BU-C&S Product Offering
  • Develop and communicate Customer Value Propositions for the individual products and combined offerings within the Product Line.
  • Sales material, technical articles, promotional items.
  • Assist with SalesArea Demand Plan Forecastfor Equipment, Wear & Spare Parts– Participate in updatingthe Sales Area Demand Forecastsvia CRM/ST. Ensure CRM Opportunities & Sales ToolsCases are always up to date and accurate for the relevant product linewhere applicable
  • Coordinate and review the forecasting completed by the Sales Team to ensure that stock levels and product specifications meet the needs of the customer base and are in line with forecasting and inventory policies
  • Assist the Sales Team that product stock levels meet sales area demand
  • Technical support (including tender submissions) to the Sales Team.
  • Follow up on Machine Lifetime Operating Cost (MLOC) estimates and ensure feedback is sent to relevant Life Time Support groups (Customer Services).
  • Assist with the identification of components and parts used in PA BU-C&S with long lead times and ensure appropriate plans are in place with customer service distribution.
  • Contribute towards strong relationship with the Sales Team. This will include education on the product range, relevant application studies for appropriate product selection, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material.
  • Actively follow the activities or inputs in Sales Tools Forecast and Closed Deals, Warranty and Sales Tools Feedback database.
Your profile
  • Matric (Grade 12) or equivalent qualification
  • A technical/mechanical or industry related qualification
  • 7-10 Years Industry experience within the Mining & Quarrying Business Sectors.
  • Demonstrated business acumen
  • Excellent listening, written and verbal communication skills.
  • Strong safety leadership culture.
  • Awareness and knowledge of Sandvik’s vision, structure, operating principles, core values, and code of conduct; ability to apply this understanding appropriately to different situations.
  • Understanding of the necessity and value of teamwork; ability to work effectively as part of a team.
  • Knowledge of the organisation – is able to provide detailed information of Sandvik’s experiences, history and industry reputation.
  • Demonstrates Mining & Quarrying Business and Industry Knowledge
  • Focuses on those activities that have the greatest impact on meeting customer commitments.
  • Understands Customer application of the BU-C&S
  • Ability to develop and promote value based selling principles
  • Strong customer service focus with a “Hands on” approach to the BU-C&S
  • The ability to build effective relationships within the industry and within Sandvik
Who may apply
All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.
How to apply
To apply, please click on the ‘Apply’ button, or access the Sandvik website
Applications close: 05 May 2017
Job Reference No: 350317
If you have any further queries, please contact us on 0800 331 331.
Recruiter: Emelda Moganedi
Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population.
Deadline: 5 May
Job-ID: 350317

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