TECHNICAL ANALYST

Sandvik seeks:

Technical Analyst (Rock Tools) x4

The role

Support Sandvik Mining ROTO customers business by actively leading the end user to maximise the performance of Sandvik Mining ROTO, promoting products and services, with a view to expand sales and maximise the profitability of the ROTO performance contracts.

Key performance areas

• Measure Sandvik Mining ROTO performance and set targeted performance for specific operations.
• Perform gap analysis by customer site and make recommendations to Rock Tool Specialist, TSM and client to maximise ROTO performance.
• Train end user in the correct handling and usage of ROTOs to minimise the operational cost for the client.
• Ensure customers have latest Sandvik Mining product technology enhancements and are aware of the latest developments to obtain better performance.
• Continuously improve and update personal knowledge with respect to product development and technical innovation.
• Provide feedback to the Rock Tools Specialist, who will work with relevant TSM’s on recommended actions that may grow our business and provide closer customer support
• Maintain high levels of service with all customer accounts

Your profile

• Matric (Grade 12) or equivalent qualification
• Blasting certificate or a mechanical trade will be an advantage
• Proven technical experience or a keen willingness to learn the technical techniques under the SMC Training Program.
• A well-developed understanding of the mining/construction/quarrying industry.
• Strong EHS focus.
• Willingness to work underground
• Willingness to traveland be away from home
• Understanding of Mine Health and Safety Regulations.
• Knowledge of and experience with any Sandvik Mining and Construction product range (would be beneficial)
• Ability to work as part of an integrated, broad team.
• Flexible, self-motivated with demonstrated initiative.
• In-depth understanding of customer business processes.
• Superior customer relations and active listening skills.
• Highly developed time management and organisational skills.
• Highly developed interpersonal skills.
• Computer Systems Literacy.
• Excellent written and verbal communication skills.
• High level of initiative, drive and determination to achieve goals and targets set for customer satisfaction.
• Valid drivers license

Location

Johannesburg, Jet Park

Who may apply

All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.

How to apply

To apply, please click on the ‘Apply’ button, or access the Sandvik websitewww.sandvik.com/career.

Applications close: 26 August 2015

Job Reference No: 338789

If you have any further queries, please contact us on 0800 331 331.

Recruiter: Emelda Moganedi

Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population.

Deadline: 26 Aug
Job-ID: 338789

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