Role Name
Old Mutual Botswana Chief Operating Officer
Old Mutual Botswana Chief Operating Officer
Key Focus
This role is individually accountable for supporting the Botswana Group CEO in ensuring that the strategy of the business is implemented in alignment to the Old Mutual Africa strategy. Ensures all operations including central support functions achieve strategic objectives over periods of 1-2 years.
This role is individually accountable for supporting the Botswana Group CEO in ensuring that the strategy of the business is implemented in alignment to the Old Mutual Africa strategy. Ensures all operations including central support functions achieve strategic objectives over periods of 1-2 years.
Qualification Information
Qualified Actuary. MBA or Masters (Commerce) required.
Min. 3-5 years in more than one discipline & previous operational and management experience.
Qualified Actuary. MBA or Masters (Commerce) required.
Min. 3-5 years in more than one discipline & previous operational and management experience.
Requirements
KEY RESULT AREAS
Budget Control
Manages overall expenses including cost reductions.
Manages overall expenses including cost reductions.
Governance & Compliance
Embeds risk and governance framework in business.
Ensures clean audit risk and compliance reports.
Embeds risk and governance framework in business.
Ensures clean audit risk and compliance reports.
Functional Effectiveness
Delegates to and manages functional teams.
Develops specialists under supervision.
Accountable for others’ time task and output quality for periods of up to 2 years.
Balances own priorities with directing and motivating others.
Leads team to optimise delivery.
Delegates to and manages functional teams.
Develops specialists under supervision.
Accountable for others’ time task and output quality for periods of up to 2 years.
Balances own priorities with directing and motivating others.
Leads team to optimise delivery.
Service Delivery Management
Defines and implements best operating practice in client services.
Defines performance parameters (incl. balanced scorecard) and measurements for area under supervision.
Drives operational excellence throughout area of supervision.
Implements strategies and initiatives to increase service delivery.
Retains and maintains existing business through other managers and their teams.
Defines and implements best operating practice in client services.
Defines performance parameters (incl. balanced scorecard) and measurements for area under supervision.
Drives operational excellence throughout area of supervision.
Implements strategies and initiatives to increase service delivery.
Retains and maintains existing business through other managers and their teams.
Customer Experience
Ensures that delivery matches or exceeds industry benchmarks for cost effectiveness, as well as for client and intermediary satisfaction.
Ensures that delivery matches or exceeds industry benchmarks for cost effectiveness, as well as for client and intermediary satisfaction.
Operational Efficiency
Delivers on strategic projects as requested.
Implements a cost-effective client service and data strategy.
Ensures that a comprehensive information strategy is in place and restructures Technology service when needed.
Integrates delivery and metrics across the people process finance and client dimensions.
Delivers on strategic projects as requested.
Implements a cost-effective client service and data strategy.
Ensures that a comprehensive information strategy is in place and restructures Technology service when needed.
Integrates delivery and metrics across the people process finance and client dimensions.
Actuarial and Finance
Provides general actuarial, investment and group assurance consulting services.
Provides input to product development to ensure that the appropriate products are provided to the market and ensures a long-term strategic view of product choices.
Provide Balance sheet management and Finance function oversight and support.
Provides general actuarial, investment and group assurance consulting services.
Provides input to product development to ensure that the appropriate products are provided to the market and ensures a long-term strategic view of product choices.
Provide Balance sheet management and Finance function oversight and support.
Stakeholder Management
Ensures that appropriate level of engagement and relationships are maintained with important internal stakeholders and responsible for Corporate Social Investment (CSI).
Strong focus on cross functional operation and networking across internal and external boundaries.
Ensures that appropriate level of engagement and relationships are maintained with important internal stakeholders and responsible for Corporate Social Investment (CSI).
Strong focus on cross functional operation and networking across internal and external boundaries.
Strategy Implementation
Responsible for strategic direction of the Business including all components of Finance HR Marketing and Brand Risk & IT.
Develops and takes accountability for the business plan which is aligned to the Country strategy.
Responsible for strategic direction of the Business including all components of Finance HR Marketing and Brand Risk & IT.
Develops and takes accountability for the business plan which is aligned to the Country strategy.
ROLE DESCRIPTION
- Integrates delivery and metrics across the people process, finance, risk management and customer dimensions of the business
- Delivers on strategic projects as requested
- Ensures that a comprehensive information management strategy is in place
- Ensures the realisation of high performance individuals and teams
- Ensures eff ective resourcing of department and constant service delivery
- Develops and implements a cost eff ective data strategy
- Restructures Technology services when needed
- Retains and maintains existing business
- Implements strategies and initiatives to increase sales, manages overall expenses including cost reductions and reports on it monthly
- Takes accountability for implementing the business plan
- Assists with the management of profitability of the business (bottom line responsibility).
- Manages internal and external relationships
- Ensures operational effectiveness across all businesses and departments
COMPETENCE REQUIREMENTS
Type - Competence - Level - Description
Core - Strategic - Practice - Identifies, understands and acts on broader opportunities in order to drive longer-term value-adding change. Identifies and acts on market and/or competitor trends/opportunities to set, develop and drive out value adding change. Is able to understand, identify and act on broader opportunities in order to drive longer-term, value-adding change. Applies judgement effectively. Identifies and acts on market and/or competitor trends/opportunities
to set, develop and drive out strategic value adding change.
to set, develop and drive out strategic value adding change.
Core - Leading with Influence - Practice - Influences and rallies people behind common goals and inspires others to exceed expectations. Actively supports the growth and performance of people around them. Communicates clear strategies and objectives for own function.
Core - Collaboration (Relating) - Practice - Proactively establishes and maintains relationships. Values driven in relating to others. Engenders trust, respect and the building of meaningful relationships across a variety of contexts. Able to handle a wide range of relational challenges including conflict and confrontation to collaborate across boundaries.
Core - Customer First - Practice - Puts the customer at the heart of business decisions and drives to improve value for customers. Builds inspiring customer relationships. Being a customer champion and being responsive to customer needs so as to improve our speed to market.
Core - Execution - Practice - Displays consistent energy, drive and perseverance in order to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.
Core - Innovation (Perspective) - Practice - Demonstrates ability to relate to challenges from a range of diverse but relevant perspectives. Generates creative/out-of-the-box solutions. Challenges the status quo and/or demonstrates ability to relate to challenges from a range of diverse but relevant perspectives. Generates new perspectives that allow a more creative approach to be followed. Willing to take calculated risks when introducing novel ideas.
Core - Personal Mastery (Learning) - Practice - Learns and actively works to build self-awareness; develop through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments which carry a risk of failure. Adjusts effectively to work within new work structures; processes; requirements, or cultures.
Closing date and application instructions
Application Process:
This vacancy will be open until 5 July 2016. Anyone wishing to apply should forward an updated CV to the HR Business Partner:Contactus@Oldmutual.co.bw
This vacancy will be open until 5 July 2016. Anyone wishing to apply should forward an updated CV to the HR Business Partner:Contactus@Oldmutual.co.bw
All applicants who have not received feedback by 10th July 2016 please consider your application not successful.
EMPLOYMENT AT OLD MUTUAL BOTSWANA
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