CUSTOMER SERVICE ATTENDANT ( X2 )

Immediate Cashloan Assist, a newly established 100% citizen owned micro-lending business invites suitably qualified candidates to apply for the following;

CUSTOMER SERVICE ATTENDANT ( X2 )

POSITION SUMMARY
Reporting and taking instructions from the Principal Officer, benchmarking on best customer service practices and perform daily office duties as required.
QUALIFICATIONS AND EXPERIENCE
- BGCSE plus any short course certificate
- Certificate in Customer Service or Public Relations will be an added advantage
- Proven work experience or attachment

KEY PERFORMANCE AREAS
- Create, review customer files and make follow-ups on outstanding debts
- Attend to customer queries and requests
- Maintain quality service by benchmarking on best practices
- To perform other daily office duties

REQUIRED SKILLS AND COMPETENCIES
- Confident problem solver, team player and decision maker
- Communication and interpersonal skills
- Intermediate level computer literacy
- Ability to work without close supervision
- Ability to listen and carry out instructions timely
- Quality service delivery
- Strong capacity to manage relationships with customers

Suitable candidates are invited to submit the cover letter, detailed curriculum vitae, certified copies of certificate and a minimum of 2 traceable references to;

The Managing Director
Immediate Cashloan Assist
P.O Box 1426
Palapye
or by email to; immediateca@gmail.com
Deadline of application; 30 June 2016

We regret that only suitable candidates who are shortlisted will be contacted.