FLEET OFFICER

To be responsible for the accurate processing of all operational requirements whilst providing excellent customer service of the highest standard, ensuring total customer satisfaction.

Key Duties

• To effectively control losses through the process of identifying damages to our vehicles upon termination.
• Ensure that any non-rentable vehicle is reported
• Ensure that the compulsory vehicle checks are carried out each day prior to them being rented to customers.
• Ensure that the required standard of customer service is maintained.
• Report all customer queries or disputes
• Ensure that company assets and resources are safeguarded at all times and take precaution to minimize any security risks.
• Ensure that the car park and washing area are clean at all times and promote the image of the Company
• Inspect vehicle with customers and staff to ensure any damages on the vehicle matches the quality card.

Competencies

• Good communication skills
• Customer orientated
• Must be able to adapt to working conditions quick
• Good team player
• Self-motivated
• Computer literate
• Excellent time management skills
• Positive image: must have a professional image

Qualification and Experience

• Diploma in logistics
• Valid class B license
• At least 3 years’ experience
• Experience in a Car rental business would be an added advantage

Closing date and application instructions

Please submit your applications (cv) to: mpho.lsc@globalh.bw

Closing date: 29th July 2016