The Branch Manager will be tasked with the overall responsibility of directing and managing the Branch’s resources with a view to generate sustainable profits, along with maintaining the highest customer service levels.

The successful incumbent will be responsible for but not limited to the following:

  • Effectively managing all aspects of the branch as a
  • profitable unit that provides banking services to customers in its defined area
  • Ensuring that new business is continuously identified and acquired marketed to keep the
  • Branch in line with its future growth targets
  • Ensuring that innovative solutions are instituted that will ascertain that the youthful branch remains relevant, profitable and sustainable
  • Developing and implementing the Business Plan, which includes a Sales and Service plan as well as a budget that ensures business growth
  • Ensuring that excellent service standards are maintained through-out the branch
  • Growing quality assets and liabilities through a systematic customer visitation programme and sales approach, focusing on all customer segments
  • Ensuring that the performance management process, Industrial relations and learning & development plans are well implemented within the Branch
  • Ensuring that the Bank values are well entrenched in the branch

General Requirements

Qualifications & experience required:
  • Business Degree or equivalent
  • Institute of Bankers Diploma
  • COP Accreditation (both Long & Short insurance)
  • Minimum 2 – 5 years experience as a sales and business leader (Retail and Business banking experience desired)
  • Strong track record in coaching and people leadership
Competencies and skills required:
  • Leadership Skills
  • Commercial acumen
  • Interpersonal skills
  • Entrepreneurial skills
  • Negotiation Skills
  • Problem solving skills
  • Excellent communication skills (verbal/written)
  • High standard of professionalism
  • Passion to dazzle customers


An opportunity awaits a dynamic and energetic individual to join an equally youth-centric Branch as well as lead the newly established Railpark team.

Closing date and application instructions

Interested applicants are requested to log onto and upload their curriculum Vitae’s (CV’s) no later than 11th July 2017.

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