Working closely with the Business and with the Country EXCO, develop and execute a country CIC strategic for optimising revenue and Return on RWA whilst maintaining robust risk management and governance processes in line with Bank and regulatory requirements and expectations. Lead the CIC team and associated functions to deliver the CIC strategic plan in country.
Context:
This role is accountable for developing and executing a country CIC strategic plan which will build a sustainable, profitable CIC business both cross-border and in-country, through deepening client relationships, maximising revenue streams and asset utilisation. The strategic plan will also include specific objectives in support of the Retail Banking strategy, with this being reciprocated by Retail Banking.
The primary accountabilities of the role are developing and executing a strategy for franchise development, risk and regulatory control, and leadership of the CIC team in pursuit of these goals. The role holder is also a member of the Country EXCO and as such has collective responsibility for the effective execution of the broader country strategy, ensuring that we are Here for Good in our markets.
Key responsibilities:
Strategy - Alignment of global/geography agendas and plans
Work closely with the Global Product Heads and Country EXCO:
* Develop and execute a Country CIC strategic plan1 that is coherent and designed to 'win' at the country level consistent with the Global CIC Strategy within approved risk appetite and portfolio standards. The strategy will cover all segments, and include a robust risk, governance and control framework, and the people plan required to support sustainable delivery with 12 month specifics and a 1-3 year view.
* Ensure CIC activities are consistent with Global Strategies to act as arbitrators where disputes arise or decide to escalate.
* Drive CICMG initiatives, lead country CICTT forums2, manage communication and feedback between CICMG and country.
* Drive multiple key country-pair corridors, improve our performance in banking the Cross- Border Trade and Investment flows across all our markets.
* Accountable for bottom-up investment planning to the region.
* Align strategic plan and the shorter term business objectives with the availability of liquidity, capital and credit in line with the liquidity risk management approach3 for the country.
Governance - Risk, balance sheet management, regulators
Work closely with the Global Product Heads and Country EXCO:
* Ensure the discharge of any personal or individual statutory, legal or regulatory responsibilities that apply by reason of any registration or regulatory approval held, or by CICupying this role. Country CIC Heads are not designated Above the Wall unless specified.
* Ensure that a governance control framework and policies/procedures are in place to make all CIC employees aware of and compliant with current bank and local/international requirements and expectations in respect of AML and other applicable regulations.
* In collaboration with Country CEO, develop and sustain relationships with external parties to ensure that the Bank is viewed as a thought leader and active contributor in the financial services industry in shaping local (and where possible regional) regulatory policy and development. In addition, ensure a broad approach to engagement, not just with formal
authorities but with other thought leaders and power-brokers/policy influencers 4 in the country.
* Provide leadership in ensuring that all CIC Functions have sufficient resources in place to maintain an appropriate control and support environment to meet CIC's current and future
aspirations. This is critical to effective management of operational risk.
* Provide leadership in the country ALCO for optimisation and control of the Bank's assets and liabilities, and market risk issues, ensuring that CIC operates within the ALCO policies and guidelines to maintain the statutory, operational and stress liquidity targets and ratios at all times.
* Ensure strategic execution remains within the agreed Risk Appetite and Portfolio Standards through appropriate engagement in the various committees as required (Appendix A).
* Ensure fast cycle time for upward referrals to achieve speed of execution for in-market decision taking and escalation of issues.
* Accountable for country risk management and responsible for proposing Country Portfolio
Standards.
* Achieve growth in a safe and well-controlled manner and on an end-to-end basis -
incorporating infrastructure requirements and ensure that they are fit-for-growth.
* Accountable for all escalation from country to CIC Regional Co-Heads, CIC Regional COO, Regional Business Heads or to other stakeholders in senior management, risk or control functions as appropriate.
Performance - coverage, account planning, cross-border
Work closely with the Global Product Heads and Country EXCO:
* Interpret and implement client strategy (and exceptions) - including appropriateness and suitability - at the country level consistent with the Global CIC Strategy.
* Drive account planning and active management of key clients5 to develop the CIC wallet.
* Deliver on country budgets including any signed-off Offshore budgets or budgets booked elsewhere.
* Ensure development of support platforms which includes all functions (people, technology and processes) matches needs of client facing activities.
* Involve in active monthly performance monitoring - spot areas of underperformance and take corrective action.
* Utilise Country MIS to drive results.
* Ensure effective Balance Sheet management, liquidity and RWA.
* Accountable for Loan Impairment and Operational Risk losses.
People & Talent Management - attract/retain, engage, reward and compensate
Work closely with the Global Product Heads (joint responsibility on appointments, compensation and career management) and Country EXCO:
* Develop strategic resourcing approach with country HR to ensure robust identification, selection of key critical hires and deployment of appropriate talents across CIC to deliver the strategy.
* Develop succession plan for self and key reports and support functions.
* Manage retention and attrition through people strategy.
* Ensure appropriate performance and reward differentiation.
* Ensure that performance is also measured by reference to risk and control culture.
* Drive talent development and growth.
* Lead people forum at country level to decide country strategic people plans, aligned with the group, and execute.
* Commit to diversity and inclusion principles in hiring approach.
* Inspire people through leading by example and living the values consistently.
Skills and experience
* Minimum 10 years experience in a corporate banking environment of which minimum 5 years should be of managing corporate client relationships
* Previous experience in a leadership role including governance and compliance
* High quality experience in a credit management position with proven ability to manage a team.
* Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
* A good understanding of the general, economic, political and business environment of the region.
* Excellent communication (written and verbal) and negotiation skills.
Key Roles & Responsibilities
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Qualifications & Skills
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Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
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Context:
This role is accountable for developing and executing a country CIC strategic plan which will build a sustainable, profitable CIC business both cross-border and in-country, through deepening client relationships, maximising revenue streams and asset utilisation. The strategic plan will also include specific objectives in support of the Retail Banking strategy, with this being reciprocated by Retail Banking.
The primary accountabilities of the role are developing and executing a strategy for franchise development, risk and regulatory control, and leadership of the CIC team in pursuit of these goals. The role holder is also a member of the Country EXCO and as such has collective responsibility for the effective execution of the broader country strategy, ensuring that we are Here for Good in our markets.
Key responsibilities:
Strategy - Alignment of global/geography agendas and plans
Work closely with the Global Product Heads and Country EXCO:
* Develop and execute a Country CIC strategic plan1 that is coherent and designed to 'win' at the country level consistent with the Global CIC Strategy within approved risk appetite and portfolio standards. The strategy will cover all segments, and include a robust risk, governance and control framework, and the people plan required to support sustainable delivery with 12 month specifics and a 1-3 year view.
* Ensure CIC activities are consistent with Global Strategies to act as arbitrators where disputes arise or decide to escalate.
* Drive CICMG initiatives, lead country CICTT forums2, manage communication and feedback between CICMG and country.
* Drive multiple key country-pair corridors, improve our performance in banking the Cross- Border Trade and Investment flows across all our markets.
* Accountable for bottom-up investment planning to the region.
* Align strategic plan and the shorter term business objectives with the availability of liquidity, capital and credit in line with the liquidity risk management approach3 for the country.
Governance - Risk, balance sheet management, regulators
Work closely with the Global Product Heads and Country EXCO:
* Ensure the discharge of any personal or individual statutory, legal or regulatory responsibilities that apply by reason of any registration or regulatory approval held, or by CICupying this role. Country CIC Heads are not designated Above the Wall unless specified.
* Ensure that a governance control framework and policies/procedures are in place to make all CIC employees aware of and compliant with current bank and local/international requirements and expectations in respect of AML and other applicable regulations.
* In collaboration with Country CEO, develop and sustain relationships with external parties to ensure that the Bank is viewed as a thought leader and active contributor in the financial services industry in shaping local (and where possible regional) regulatory policy and development. In addition, ensure a broad approach to engagement, not just with formal
authorities but with other thought leaders and power-brokers/policy influencers 4 in the country.
* Provide leadership in ensuring that all CIC Functions have sufficient resources in place to maintain an appropriate control and support environment to meet CIC's current and future
aspirations. This is critical to effective management of operational risk.
* Provide leadership in the country ALCO for optimisation and control of the Bank's assets and liabilities, and market risk issues, ensuring that CIC operates within the ALCO policies and guidelines to maintain the statutory, operational and stress liquidity targets and ratios at all times.
* Ensure strategic execution remains within the agreed Risk Appetite and Portfolio Standards through appropriate engagement in the various committees as required (Appendix A).
* Ensure fast cycle time for upward referrals to achieve speed of execution for in-market decision taking and escalation of issues.
* Accountable for country risk management and responsible for proposing Country Portfolio
Standards.
* Achieve growth in a safe and well-controlled manner and on an end-to-end basis -
incorporating infrastructure requirements and ensure that they are fit-for-growth.
* Accountable for all escalation from country to CIC Regional Co-Heads, CIC Regional COO, Regional Business Heads or to other stakeholders in senior management, risk or control functions as appropriate.
Performance - coverage, account planning, cross-border
Work closely with the Global Product Heads and Country EXCO:
* Interpret and implement client strategy (and exceptions) - including appropriateness and suitability - at the country level consistent with the Global CIC Strategy.
* Drive account planning and active management of key clients5 to develop the CIC wallet.
* Deliver on country budgets including any signed-off Offshore budgets or budgets booked elsewhere.
* Ensure development of support platforms which includes all functions (people, technology and processes) matches needs of client facing activities.
* Involve in active monthly performance monitoring - spot areas of underperformance and take corrective action.
* Utilise Country MIS to drive results.
* Ensure effective Balance Sheet management, liquidity and RWA.
* Accountable for Loan Impairment and Operational Risk losses.
People & Talent Management - attract/retain, engage, reward and compensate
Work closely with the Global Product Heads (joint responsibility on appointments, compensation and career management) and Country EXCO:
* Develop strategic resourcing approach with country HR to ensure robust identification, selection of key critical hires and deployment of appropriate talents across CIC to deliver the strategy.
* Develop succession plan for self and key reports and support functions.
* Manage retention and attrition through people strategy.
* Ensure appropriate performance and reward differentiation.
* Ensure that performance is also measured by reference to risk and control culture.
* Drive talent development and growth.
* Lead people forum at country level to decide country strategic people plans, aligned with the group, and execute.
* Commit to diversity and inclusion principles in hiring approach.
* Inspire people through leading by example and living the values consistently.
Skills and experience
* Minimum 10 years experience in a corporate banking environment of which minimum 5 years should be of managing corporate client relationships
* Previous experience in a leadership role including governance and compliance
* High quality experience in a credit management position with proven ability to manage a team.
* Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
* A good understanding of the general, economic, political and business environment of the region.
* Excellent communication (written and verbal) and negotiation skills.
Key Roles & Responsibilities
Enter roles and responsibilities
Qualifications & Skills
Enter qualifications and skills
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
APPLY
Head CIC - Botswana
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