HOSPITALITY JOBS IN BOTSWANA

RESTAURANT POSITIONS AVAILABLE

ARE YOU INTERESTED IN WORKING IN DEBONAIRS PIZZA MAUN?

DO YOU HAVE ACCOMODATION IN MAUN?

SUBMITT YOUR APPLICATION BEFORE THE 17th
June 2016!!!

BRANCH MANAGER

ROLES AND KEY PERFORMANCE AREAS
The Branch Manager is responsible for managing the entire restaurant team, maintaining operational standards, safeguarding restaurant assets and ensuring excellent and or superior customer service. The manager also needs to ensure that the brand integrity and image is protected and stays intact. Provides leadership and day to day supervision on the running and delivery of the various operations of the business.

The Branch manager is also responsible for managing the business operations in order to increase sales, profitability, increase market share, customer and employee satisfaction. The Branch Manager is also responsible for directing, coordinating and monitoring all sales and maintaining a track record of the branch's operations as well as managing staff performance, staff welfare and maintaining team discipline.

ASSISTANT MANAGERS

ROLES AND KEY PERFORMANCE AREAS
Assists the Branch Manager with the running of the restaurant team, maintaining operational standards, safeguarding restaurant assets and ensuring excellent and or superior customer service. The Assistant Manager helps the manager in ensuring that the brand integrity and image is protected and stays intact. Assumes an acting role in the absence of the Branch Manager. Assists the Branch Manager with the day to day supervision regarding the running and delivery of the various operations of the business.

The Assistant Branch Manager supports the Branch Manager running the business operations in order to increase sales, profitability, increase market share, customer and employee satisfaction. The Assistant Branch Manager supports the manager in directing, coordinating and monitoring all sales and maintaining a track record of the branch's operations as well as managing staff performance, staff welfare and maintaining team discipline.

SHIFT SUPERVISORS

ROLES AND KEY PERFORMANCE AREAS
The job of a Supervisor includes ensuring that the day to day targets of the Branch are planned, clearly communicated, understood, and met by the team members. The job includes offering on the job coaching, technical assistance and timely support to team members.

The Supervisor is responsible for coordinating the tasks and issues work instructions to team members to ensure assigned duties are achieved on time, effectively and efficiently. The Supervisor works closely with the manager to ensure that new team members receive the right support and guidance on how to carry out their assigned duties. The supervisor also ensures that subordinates have the necessary material resources to effectively perform their duties.

BIKE RIDERS & CAR DRIVERS
DELIVERY SERVICES

ROLES AND KEY PERFORMANCE AREAS

A primary duty of a driver is to take goods to a specific destination including customer orders to a specified work place/ business or residence. The Driver is also responsible for 100% Customer Service to all customers.

KITCHEN TEAM

ROLES AND KEY PERFORMANCE AREAS

A kitchen Team Member is a generic position and involves a variety of duties. This person is a utility employee, likely involved with food preparation, food storage, cleaning up and assisting other kitchen staff members. Bussing of tables and janitorial duties are often a part of a kitchen helper's job, Helpers may also scrape food from dishes to prepare them for the dishwasher, although this task is often delegated to the dishwashing position.
The role also includes accurately and efficiently preparing customer orders on time and as per specifications; performing any other duties relating to food preparation; planning, directing and supervising the activities of the kitchen team members.
CASHIERS

ROLES AND KEY PERFORMANCE AREAS

The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. The Cashier is in charge of the cash register and all transactions relating to receiving the various modes of payments by customers and balancing the register at the end of the shift.

Qualification and experience
1. Ability to work under stressful and pressured conditions
2. Ability to work accurately and precisely
3. Ability to work within a team environment, understanding the concept of positive energy
4. High energy and drive
5. Adherence to standards
6. Capable of repetitive work
7. Confidentiality
8. Proactive
9. Innovative

College Education or Form 5 or equivalent work experience
Relevant qualification in HOSPITALITY
FRM Leadership skills
Excellent knowledge of Retail Group
Excellent presentation, written communication and oral communication skills required
Ability to Multi Task and deal with several projects simultaneously
Computer Literacy

If your experience and qualities matches the above requirements, post a short CV with contactable references to
Human Resources, Postnet PO Box AD639 ADD Gaborone, or email:recruitment@retailgroup.co.bw
OR
DROP OFF YOUR CV at WIMPY MAUN

Closing date for applications: 17th June 2016.
Only candidates shortlisted for interviews will be contacted