HYBRID & POSTPAID OFFERS EXECUTIVE

Orange invites candidates who wish to be part of a dynamic workforce to apply for the above mentioned position.

Reporting to the Offers Lead , the incumbent will be responsible for designing and animating mobile hybrid and postpaid offers and ensuring a successful launch of the offers. Furthermore, the candidate will be tasked with setting up KPIs to assess in-life performance of offers, with special focus on revenues and customer experience.

The main duties include but are not limited to:

• Implement improvement plans to boost revenues and customers acquisition
• Prepare promotions to animate offers, liaise with device vendors to negotiate best deals with Device catalogue executive
• Interact with Orange Group experts to assess and implement best practices
• Accompany the digitalization of customer interactions
• Performance analysis of current offers, proposal of simplification
• Understanding of customer needs taking into account market segmentation
• Interact with customers prior to the launch before approving communication plan
• Secure that all media are up to date with offers details (web site, flyers, social media, Orange app)
• Relevant positioning compared to competitors and other offers in Orange portfolio
• Provide migration plan for old offers to new offers
• Action plan to boost sales, revenue and customer satisfaction

Qualifications and Experience

• Degree in Marketing or Business Administration
• Minimum experience: 2 years in the marketing field

Skills:

• Strong experience in Marketing
• Good interpersonal skills
• Quantitative and qualitative surveys: ability to report and analyse the voice and behaviour of the customer
• Organized and rigorous
• Creative and proactive
• Ability to deliver and work under pressure
• Computer literate (MS Office)
• Ability to innovate

Closing date and application instructions

Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: jobsbw.obw@orange.com

The subject window on email should only contain the title of the position being applied for.

Closing date: 22nd June 2016.

Kindly note, that Orange Botswana shall only correspond to short - listed candidates.