MEMBER CENTRE CONSULTANT - DATA

Overview of role

To accurately update the member database, process claims and administer pensioner payroll and Trust.

Job description

Timely update member data base to ensure accurate member records
Upload declared, and interim interest rates into the database to update member benefits and process add-ons, where applicable
Prepare contribution refunds for payment to members who have contributed erroneously, effect member transfers in/out
Calculate member benefit and submit tax directives for clearance, prepare accurate benefit payments
Liaise with Government Ministries and Departments, guardians, minor dependants and members to request information and provide feedback
Reconcile pensioner payroll and make relevant deductions for pension members for accurate payments
Prepare and issue pensioner payslips, tax certificates (ITW8), Certificates of Existence annually and annual member statements to communicate and update members
Prepare Deeds of Settlement for minor dependants and submit to the Trust to open minor dependents’ accounts

Requirements, Education and Experience

Diploma in Business Administration or related field
3 years' post qualification experience
Valid Botswana light duty driver's license

Skills and Competencies

Report writing
Microsoft Office applications word Excel and PowerPoint
Ability to work under pressure
High personal integrity and trustworthiness
Team player
Time management
Confidentiality
Attention to detail
Ability to work under minimal supervision
Planning and organising
Customer oriented
Interpersonal and communication skills
Data management

Company profile

Botswana Public Officers Pensions Fund (BPOPF) is dynamic and on the move, building on its legacy to remain a market leader within its sector. The plan is big, bold and ambitious. They have recently completed a restructuring exercise and intend to better position the organisation to achieve its goals and improve efficiency and service; the missing link is you