2.SERVICE DESK OFFICER
•Salary: Band 3 (P116 964 - P203 083) per annum
2.1.Job Purpose
This is a permanent and pensionable position where the incumbents role is to support user divisions by providing first line support and a central point through which service requests or calls are properly handled by monitoring operations of the service desk using plan and procedures manual to ensure adherence of set standards and efficient operation of the information communications technology services.
2.2.Position Requirements
2.2.1.Experience
•Minimum 4 years of experience in an ICT Support environment. Experience in application support will be an added advantage.
2.2.2.Education
•Degree in Computer Science, Information Technology or any related area.
•Microsoft qualification will be an added advantage.
Suitably qualified candidates are invited to submit their application letter, detailed CV, certified copies of certificates and 2 references to:
The Human Resources Manager
Public Procurement and Asset Disposal Board
P/Bag 0058
Plot 8913, Maakgadigau Way
Gaborone West Industrial
GABORONE
Closing date: 24th October 2014
Source: SundayStandard September 28-4th October, 2014
SERVICE DESK OFFICER AT PUBLIC PROCUREMENT & ASSET DISPOSAL BOARD
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