Sandvik seeks:
Key Parts Coordinator
The role
Identify need, do quotations and fax quote through to customer. Follow up if customer wants to place the order. Obtain hardcopy order from and convert quote to a sales order.
Follow up with Logistics on parts dispatch and with customer if the parts have been received. Back-orders / ageing report – do feedback to customers on outstanding orders.
Update status of orders not invoiced on a weekly basis to the Supervisor.
Update and reconcile order intake spreadsheet, on a daily basis and supply feedback to the relevant segment customer buyers. Expedite all items older than 14 days to improve lead time and feedback to customer. Run report on Report Manager weekly and liaise with PSSRs. Contact 5 customers weekly and ask questions as per defined questionnaire and update daily customer feedback report. E-mail report weekly to the Supervisor and the Manager.
Follow up with Logistics on parts dispatch and with customer if the parts have been received. Back-orders / ageing report – do feedback to customers on outstanding orders.
Update status of orders not invoiced on a weekly basis to the Supervisor.
Update and reconcile order intake spreadsheet, on a daily basis and supply feedback to the relevant segment customer buyers. Expedite all items older than 14 days to improve lead time and feedback to customer. Run report on Report Manager weekly and liaise with PSSRs. Contact 5 customers weekly and ask questions as per defined questionnaire and update daily customer feedback report. E-mail report weekly to the Supervisor and the Manager.
Plan, Organize, Lead, Motivate and control a team to give excellent service to the customers.
Your Profile
- Matric qualification (Technical)
- Proven competence in computer literacy (Microsoft Office)
- 3 to 4-years technical sales experience
- Experience in mining and technical background
- 2 years' experience in technical telephonic sales/support environment is essential, qualification in mechanical/technical fields will be an added advantage
- Knowledge of Rock Tools
Location
Johannesburg, Jet Park
Who may apply
All applicants outside South Africa must ensure that they are able to able to secure a work permit and permanent residence prior to applying for advertised position.
How to apply
How to apply
To apply, please click on the "Apply Now" button or access the Sandvik website www.sandvik.com/career.
Applications close: 15 January 2015
Job Reference No. 335781
Recruiter: Emelda Moganedi
Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population.
Deadline: 15 Jan 2015
Job ID: 335781
Key Parts Coordinator
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