ORANGE BOTSWANA JOBS - JAN 2015

ORANGE BOTSWANA

1. CREDIT & COLLECTIONS LEAD

1.1.Job Summary

Reporting to the Credit and Collections Manager the incumbent will be responsible for collections related support for CRM by ensuring a smooth working relationship with collections outsourcer and performing quality assurance checks to ensure customer satisfaction and effectiveness of the outsources teams.

1.2.Qualifications and Experience

•Degree in Accounting, Business related field or equivalent
•At leasy 3 years post qualification experience in Accounting environment, credit control and or debt collection

1.3.Skills and Competencies

•Supervisory skills
•Developing and coaching skills
•Good interpersonal skills
•Time Management skills
•High customer and process orientation
•Ability to deliver successfully under pressure
•Highly analytical and organized
•Good written and verbal communication skills
•Fluency in languages - Local Language and English

2.PERFORMANCE & TOOLS OFFICER

2.1.Job Summary

Reporting to the Performance and Tools Manager, the incumbent will be responsible for contributing towards securing the performance of the sales unit and support the managers in charge of the operations by producing and monitoring the sales unit performance reports, managing the sales tools and sales processes matrix.

2.2.Qualifications & Experience

•Degree in Business Studies, Business related field or equivalent
•At least 2 years Post Qualification Experience in a distribution,/retail/corporate environment
•Telecommunications experience would be an added advantage

2.3.Skills and Competencies

•Knowledge for retail sector
•Knowledge of process definition
•Basics knowledge or project management methodology
•Good communication and presentation skills
•Ability to innovate
•Creative
•Team player
•Self starter
•Computer literate (Advanced Excel and Powerpoint)

Interested candidates who meet the minimum requirements can submit their application, updated CV and certified copies of their academic certificates to: jobsbw@orange.com

NB: The subject window on email should only contain the title of the position applied for.

Closing date: 5th February 2015