Account Manager - Africa

ABOUT THE ORGANIZATION: 

Entrepreneurial Finance Lab (EFL) is a financial-services company that creates technologies to measure risk in micro, small, and medium size enterprises. It helps banks across Latin America, Africa, and Asia to expand their SME portfolio and improve control over risk. EFL helps banks safely lend to entrepreneurs throughout the world.

ABOUT THE JOB: 

EFL is seeking an Account Manager - Africa.  S/he will be responsible for managing the organization's relationships with clients in East and/or Southern Africa as well as supporting other regions as needed.  S/he will be responsible for managing the organization's  banking partnerships in the assigned region and will also support the organization's business development initiatives. S/he will also perform additional roles and innovate as needed to support the overall growth of the organization.   

Tasks and Responsibilities: 

• Product delivery - train, manage implementation, create, and refine service offering;
  • Manage implementation and integration of the organization's application suite within partner institutions;
  • Train client staff on how to administer the organization's application suite;
• Innovate and contribute - lead process improvements:
  • Identify challenges and opportunities at partner institutions to maximize the organization's impact;
  • Proactively discuss and position the organization's services within and across institutions;
  • Document and codify the organization's implementation process to help the company scale. 
• Troubleshoot all areas, from lack of internet connectivity to creating documentation;
• Build relationships at all levels with the organization's clients, from branch-level staff to executives.

Qualifications: 

• Bachelor's degree (master’s degree preferred);
• 2-5 years work experience;
• Demonstrable project management experience;
• Experience in target regions;
• Fluency in local languages is a plus. 

HOW TO APPLY: 

Apply Online