Claims Negotiator
JOB PURPOSE
To provide a quality claims service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility
KEY PERFORMANCE AREAS:
• End to end negotiation and settlement of insured recovery claim – pre litigation through claims assessment, payments, processing insured Recovery claims in order to secure a successful recovery
• Continuously improve claims service, manage claims spend and contain the increase in average cost of claims.
• Reduce / maintain Claims service effectively
• Ensure effective implementation and compliance of claims / operational systems or procedures
• Ensure diary is maintained.
• Ensure estimates are raised accurately and timeously in accordance with best practice and that new documents are actioned
• Continuously improve claims service, manage claims spend and contain the increase in average cost of claims.
• Reduce / maintain Claims service effectively
• Ensure effective implementation and compliance of claims / operational systems or procedures
• Ensure diary is maintained.
• Ensure estimates are raised accurately and timeously in accordance with best practice and that new documents are actioned
REQUIREMENTS
• COP in short term insurance
• 2 – 3 years claims experience
• Computer literacy
• Good oral and written communication skills
• Basic analytical aptitude
• 2 – 3 years claims experience
• Computer literacy
• Good oral and written communication skills
• Basic analytical aptitude
The position will be based in our new Maun office.
Should you meet the above requirements and wish to apply for this position, please apply in writing including your CV to – HR Department, Old Mutual Short-Term Insurance, P/Bag 00347, Gaborone or email to contactus@oldmutual.co.bw
Closing date for applications is Monday 27th April 2015
Claims Negotiator
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