OPERATIONS MANAGER - PEERMONT MONDIOR GABORONE

OPERATIONS MANAGER - PEERMONT MONDIOR GABORONE

Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability.

As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.

Requirements

KEY PERFOMANCE AREAS

The main responsibilities and duties of this position include, but are not limited to the following:

• Responsible for the full function of the hotel and News Cafe operations and all support functions, including managing gross revenue, market share and profitability targets.
• Responsible for developing a comprehensive annual business plan and the execution thereof.
• Participate in the design, development and implementation of operating strategies in order to ensure optimum customer satisfaction and maximum profitability.
• Responsible for legislative compliance in all business undertakings.
• Use the Peermont values of Respect and Humility, Integrity, Collaboration and Accountability to inform all business activities.
• Ensure that the operations achieves gross revenue, market share and profitability targets.
• Develop marketing and promotional initiatives.
• Oversee the preparation and control of budgets and implement profit improvement plans as required.
• Manage all direct reports in a professional and motivating fashion.
• Ensure that all employees have clear objectives that are managed on a regular basis.
• Implement group initiatives as they are approved by OPCO and rolled out.

MINIMUM REQUIREMENTS

1. Be willing to relocate.
2. Have a minimum of 10 years hotel / hospitality experience of which at least 5 years should have been at a senior management level.
3. Solid food and beverage background.
4. Be deadline driven and self-starter.
5. Be an independent thinker but a team player.
6. Work well under pressure.
7. Be results driven.
8. Hospitality Management qualification or Diploma essential.
9. Franchise experience essential.
10. Sound knowledge of Finance, Human Resources and Maintenance &Engineering concepts.
11. Sound knowledge of Opera Property Management System and Micros / Pilot Point of Sale essential

Closing date and application instructions

Should you meet the minimum requirements set out above, and feel that this position would be a suitable career opportunity for you, you are invited to make an application for the position and send to:

Human Resources Manager
Grand Palm Hotel Casino & Convention Resort
Private Bag BR 105
Gaborone

Or

Mail to: recruitment@grandpalm.bw

Closing Date: 13th December 2015