BUREAU ADMINISTRATOR

HRMC Talent would like to invite suitable candidates to apply for the position described below.

Job Summary

To coordinate, administer and support the end-to-end assessment and talent management process for internal and external stakeholders.

Reports to: Bureau Team Leader

Objectives

Stakeholder Delight

To understand stakeholder needs, keep stakeholders updated and provide professional and friendly services and support in an industry leading timeframe.

Process Assessment and Talent Requests

Receive, process, implement and monitor assessment, and talent management requests using various technology platforms.

Coordinating Assessment and Talent Management Activities

Coordinate activities and services required in delivering on assessment / talent requests and projects.

General Administrative Support

Provide general office administrative support and assist with general coordination of activities.

Participant and User Support

To provide telephonic, e-mail and on-line support to assessment participants and system users.

Provide System Training

To provide expert system training to end users.

Technology Innovation

To ensure the continuous improvement of the various technology platforms.

Qualifications & Experience

Minimum requirement Form 5.

An IT related degree will be an added advantage.

Two years’ work experience in a technology enabled customer services role will be advantageous.

Skills

• MS Office
• Technology Savvy
• Communication Skills
• Attention to Detail
• Coordinating Skills
• Time Management Skills
• Ability to work accurately under pressure

Competencies

• Managing Tasks
• Checking Things
• Meeting Timescales
• Producing Output
• Following Procedures
• Taking Action
• Examining Information
• Showing Composure
• Documenting Facts
• Pursuing Goals
• Adopting Practical Approaches
• Resolving Conflict

Salary

Competitive market related salary

Closing date and application instructions

Please apply for this job by clicking on the following link and submitting it by the 19th of September 2016

https://talent.worketc.com/forms?88