RELATIONSHIP OFFICER - BANCABC

As part of Atlas Mara’s growth strategy, the BancABC is looking for self-motivated individuals with outstanding integrity, a good track record of performance, excellent oral and written communication as well as strong interpersonal skills with suitable competencies to take up the following opportunity:

Relationship Officer x 2

The aspirant will be responsible for developing and maintaining customer relationships with individuals and a quality loan portfolio through borrower due diligence, credit proposal preparation and a disciplined portfolio monitoring effort.

Requirements

Main Focus Areas

• Generate revenue streams through the cross-selling of banking services to the banks customer base
• Contribute to sound portfolio management though regular monitoring
• Act in accordance with all regulatory, compliance and KYC policies (both internal and external) and communicate to clients as appropriate
• Manage and coordinate the acquisition and retention process of customers through ensuring good levels of customer service at all times
• Portfolio profitability in line with sales targets
• Achieve the required cross-selling ratio
• Receive, research and respond to customer enquiries, problems and complaints

Required knowledge and experience
The ideal candidates should possess a Bachelors Degree in Accounting, Business Studies, Economics, Marketing or related fields with a minimum of 2 years-experience in relationship management or similar role. The position requires a person with broad based knowledge of financial products and services, financial markets and economic environments, knowledge of respective operational and regulatory environment, ability to research and aggressively source new business through own initiatives and demonstrated ability to network and build own portfolio of contacts to maximize referral network.

Benefits

BancABC provides a competitive package and will offer the successful candidates a salary commensurate with the person’s qualifications and experience.

Closing date and application instructions

If you believe you are the right candidate for any of the above positions, please send your application letter, detailed curriculum vitae, certified copies of academic certificates, Omang, names and contact details of three referees to careers.abcbw@bancabc.com not later than 24th November 2015. Hand delivered applications will not be considered.

Only short listed candidates will be contacted by 4th December 2015.