MANAGEMENT TRAINER - WILDERNESS SAFARIS

Wilderness Safaris is looking for professionals, who are passionate about people development. These individuals are required to be dynamic and energy packed. Their roles will require them to be self- motivated team players who are dedicated and committed to providing excellent service within a high pressure environment. The individuals should have the ability to interact well with guests from all parts of the world as well as the ability to form good relationships with camp management and operations support management. We wish to invite suitably qualified candidates who are prepared to live in remote areas for extended periods of time to apply for the below position.

MANAGEMENT TRAINER

PURPOSE OF THE JOB
To equip all bush based management staff in all aspects of their lodge job descriptions through courses and “in-house” training.

Requirements

BRIEF DESCRIPTION OF POSITION

Induct the newly employed managers and introduce them to camp.
Train and assess new and existing management employees.
Continuous communication with other trainers and the Service Coordinators in your camps.
Liaison with the Training General Manager in making decisions to attain external development for employees.
Illustration of training plans before training.
Writing training reports after every course or visit to the camps on a monthly basis.
Assisting HR with interviews for management employees.
Actively promote the company as a whole and reinforce the company’s environmental credo.
Emphasing through effective communication on new policies introduced by HR to all the Managers.
To emphasise the minimum standards as set by the Service Team.
To monitor the progress of Trainee Managers placed in the camps or in the office through set standard based assessments.
To be part of the BQA Audit and the BQA board for curriculum development.

QUALIFICATIONS

Diploma in tourism/ Higher education qualification in management.
5 years of work experience managing in a hospitality establishment and or 5 years’ experience of teaching experience in the hospitality field.
Proficiency in the Microsoft suite.
Teaching experience and BQA accreditations will be an advantage.

COMPETENCIES

Assertive and professional.
Be driven to enhance skills in order to be up to date with current hospitality trends.
Reliable.
Be an excellent communicator.
Possess high standards of organizing and prioritizing workload.
Ability to multi-task.
Creativity in classwork presentations.
Advanced attention to detail.
Ability to resolve problems effectively and efficiently.
Ability to work flexible hours.

Company profile

Wilderness Safaris is a responsible luxury ecotourism company that exists to protect pristine wilderness areas and the flora and fauna that they support. We believe that in protecting these areas, and including the local communities in this process, we will make a difference to Africa and ultimately the world.