CUSTOMER SERVICES OFFICER

MVA FUND

1.CUSTOMER SERVICES OFFICER

1.1.Job Purpose

The position reports to the Customer Services Supervisor and entails:

•Initiating the claims assessment process by receiving applications for claims from members of the public, and ensuring that all documentation and supporting evidence is attached in order to ensure quick processing of claims. 
•Helping in road safety promotion, public education and administrative duties

1.2.Requirements

•BGCSE Certificate or equivalent
•Certificate in customer service, business studies, health or related area
•At least 5 years driving experience and 2 years working in a customer service environment
•Drivers license (EC Good)

IMPORTANT NOTICE

Applicants must be strongly service oriented, good communicators, methodical and have an attention for accuracy and detail. As members of the MVA Fund team, they would be expected to be team players and relationship builders and have the qualities of reliability, accountability, versatility, leadership, values and ethics.

Applications - including CVs, certified copies of qualification certificates and names of 3 referees- should be addressed to:

Human Resources Manager
Motor Vehicle Accident Fund
Plot 50367 Fairgrounds
Private Bag 00438
GABORONE

Closing date: 30 July 2014
Source: SundayStandard July 20-26, 2014
CUSTOMER SERVICES OFFICER CUSTOMER SERVICES OFFICER Reviewed by Unknown on 4:04 AM Rating: 5

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