Sales Support Specialist

Job Number	1973894
Business	GE Energy Management
Business Segment	EM-IS Industrial Solutions
About Us	GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com At GE Intelligent Platforms, we’re sustaining the advantage. From our global water purification projects to our automated controls in the latest unmanned aerial vehicles, the GE Intelligent Platforms teams are turning their expertise in software, hardware, automation and embedded computing into leading products and services that solve our customers’ toughest challenges. Join our growing global organization and you’ll find yourself part of a goal-oriented team, working in a fast-paced, inter-functional environment full of professional challenges and opportunities to advance. If you’re a highly motivated self-starter who brings leadership and enthusiasm to everything you do, then join GE in creating the next generation of products that will improve the lives of consumers for generations to come.
Posted Position Title	Sales Support Specialist
Career Level	Experienced
Function	Sales
Function Segment	Administration and Support
Location(s) Where Opening Is Available	South Africa
City	Midrand
Postal Code	1685
Relocation Expenses	No
Role Summary/Purpose	The Sales Support Specialist is responsible for ensuring seamless execution of GE Intelligent Platforms (IP) orders for the SS Africa Region. Work with GE IP Partners, MEA Sales Team, EMEA logistics Team to resolve issues as soon as possible & mitigate order execution risks.
Essential Responsibilities	Create quotations for MEA customers. Create Advance BOMs to ensure material availability for expected orders & reduce forecast risks. Quality assure received orders to ensure seamless order entry by CustomerCare. Follow up with CustomerCare to ensure timely order entry & recognition. Liase with GE IP EMEA Logistics Team to highlight material shortage risks on a quarterly basis. Create SPAs for orders requiring special pricing & coordinate with the Sales Team on justifications in support of requests. Work with MEA Sales Team on allocation of sales by End User, Vertical Team, & Sales Person on a quarterly basis. Generate Workflows for Updating Customer data & maintaining data accuracy in the GE IP system. Support marketing event logistics for the Middle East Region. Capture & Compile opportunity data from various sources to support the Sub Sahara Sales Team.
Qualifications/Requirements	• Bachelors Degree from an accredited University in Business / Finance • Detailed knowledge of GE IP Business Processes • Excellent knowledge of : Siebel, SAP, EDW, Salesforce.com • Knowledge of the Automation Market in relevant verticals : Oil & Gas, Power, Water, Mining, Metals • Good knowledge of GE IP channels / System Integrators in Africa & Middle East & • Excellent organizational skills, ability to multitask & prioritize effectively • Strong verbal and written communication skills • Language capability : Fluency in English is a must • Highly motivated, confident, able to work with minimal supervision • Maintain high level of integrity and confidentiality • Able to work effectively in a team environment • High level of proficiency in MS Word, Excel, PowerPoint, & Outlook • Resourceful, proactive, assertive, detail oriented, energetic, & flexible

Sales Support Specialist