INSIDE SALES AGENTS

ALPHA DIRECT INSURANCE

1.INSIDE SALES AGENTS

1.1.Job Purpose

Where you the most popular kid in high school? Do you talk to yourself in the mirror every morning? Do you help old ladies across the street in traffic? If you answered YEST to the above, Alpha Direct is looking for you to join its growing inside sales team!

1.2.Responsibilities

•Handle and manage customer inbound calls
•Answer customer inquiries regarding products or services
•Re-route customer calls to appropriate sales personnel
•Maintain a database of customer calls, their needs and requirements
•Conduct market research and field survey for clients, products and services
•Prepare sales reports
•Develop and maintain business relationships with policy holders
•Counsel and advice prospects and policyholders on matters of protection and coverage.

1.3.Minimum Skills/Requirements

•A certificate of Proficiency (C.O.P) in short term Insurance from the Insurance Institute of South Africa or equivalent
•Two (2) years experience in sales or client service environment preferred
•At least one (1) year experience selling short term insurance products in the business market
•Excellent communication, Interpersonal and negotiation skills
•Call centre experience in sales environment
•Analytical skills to understand complex coverage details and underwriting guidelines
•PC Knowledge - Word, Excel an advantage.

If you are interested in the position, meet the requirements and have what it takes to thrive in any of these positions, please submit your CV, Certified copies of certificates, reference letters and an Application cover letter to:

The HR Manager
Alpha Direct Insurance Co.
P.O Box 26 ADC, Gaborone

OR Preferably via email to: bwinsurancejob@gmail.com

NB: Late submissions will not be accepted and incomplete/irrelevant submissions will not be considered.

Closing date: 31st December 2014
Source: Botswana Guardian Newspaper December 12, 2014