JOBS AT ALPHA DIRECT INSURANCE - DEC 2014

ALPHA DIRECT INSURANCE

1.INSIDE SALES AGENTS

1.1.Job Purpose

Where you the most popular kid in high school? Do you talk to yourself in the mirror every morning? Do you help old ladies across the street in traffic? If you answered YEST to the above, Alpha Direct is looking for you to join its growing inside sales team!

1.2.Responsibilities

•Handle and manage customer inbound calls
•Answer customer inquiries regarding products or services
•Re-route customer calls to appropriate sales personnel
•Maintain a database of customer calls, their needs and requirements
•Conduct market research and field survey for clients, products and services
•Prepare sales reports
•Develop and maintain business relationships with policy holders
•Counsel and advice prospects and policyholders on matters of protection and coverage.

1.3.Minimum Skills/Requirements

•A certificate of Proficiency (C.O.P) in short term Insurance from the Insurance Institute of South Africa or equivalent
•Two (2) years experience in sales or client service environment preferred
•At least one (1) year experience selling short term insurance products in the business market
•Excellent communication, Interpersonal and negotiation skills
•Call centre experience in sales environment
•Analytical skills to understand complex coverage details and underwriting guidelines
•PC Knowledge - Word, Excel an advantage.

2.JUNIOR CLAIMS UNDERWRITER

2.1.Job Purpose

Is your nick-name Sherlock Holmes? Do you always want to get to the "bottom" of things? Do you seek pleasure from shifting through vast amounts of data? When you see a fire, do you first wonder what caused it? Do you play "spot the difference" weekly in the Sunday newspaper? If you did not have to think about answering those questions, you could be our next Junior Claims Underwriter!

2.2.Responsibilities / Duties

•Work independently to verify information presented in claims from Alpha Direct customers
•Work with customers to retrieve any additional information required
•Red flag items that require further investigation
•Co-ordinate communications with independent assessors, investigators, and other required to successfully process claims efficiently.
•Present claims statistics, analytics and reports to senior management (and yourself, of course)
•Go through checklists at the speed of light!
•Undertake other duties as assigned

2.3.Skills/Requirements

•An undergraduate Degree or Diploma from a reputable institution. Majors considered are finance,Accounting, Statistics, Engineering and Computer Science
•A qualification in forensic science is a major plus
•At least two (2) years experience in claims administration position in a General Insurance Company, with Solid references
•Good Oral & Written communication skills
•Good Analytical & organisational skills
•Aptitude and fascination for working with computers. Deep knowledge of Excel and SPSS is a plus
•Ability to work in a paperless environment, with software and scanning equipment
•The ability to run around like "The Flash"

3.ADMINISTRATIVE ASSISTANT

3.1.Job Purpose

Do your friends call you a neat freak? Does it bother you when things arent in perfect order (a.k.a OCD)? Do you respond to emails at midnight? If you answered yes, then come and help us grow and stay organized! We are looking for a person, who is able to work methodically, accurately and persistently with good oral and written communication skills able to work as part of our growing team.

3.2.Responsibilities / Duties

•Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
•Write business letters, reports or office memoranda using Microsoft office tools
•Answer telephone inquiries from customers, attend to visitors and assist other staff in the organisation with their inquiries
•Perform general clerical duties to include but not limited to: photocopying, scanning, faxing, mailing and filing
•File papers and documents as required
•Correspond independently with other "Alphas" and our stakeholders
•Undertake other duties as assigned

3.3.Skills/Requirements

•An undergraduate Degree or Diploma from a reputable institution. Communications majors are a plus
•At least 2 years experience in an administrative position with solid references
•Good oral and written communication skills
•Good organisational skills
•Aptitude and fascination for working with computers
•Ability to work in a paperless environment with software and scanning equipment
•An undeterred enthusiasm for life

4.JUNIOR ACCOUNT EXECUTIVE

4.1.Job Purpose

When you wake up in the morning, do you wonder why people dont insure their most valuable assets? Would you like to help them get the best protection for the best price? If you did, then becoming an Account Executive at Alpha Direct might be the start of a great career in insurance!

4.2.Responsibilities / Duties

•Make phone calls to prospective customers and listen attentively to their needs
•Follow up diligently on leads and close sales
•Write an insurance recommendation list or plant to assist the client to make an informed decision
•Explain policy details to clients, including the risks for which they are covered, the rates and the benefits
•Survey clients to identify their insurance needs and how insurance policies might meet those needs?
•Servicing and managing existing insurance accounts
•Advice clients on their insurance needs and potential gaps in their existing coverage
•Maintaining customer database
•Exceed targets on a monthly basis.

4.3.Skills/Requirements

•A Certificate of Proficiency (C.O.P) - Short Term Insurance from the Insurance Institute of South Africa
•At least one (1) years experience selling short-term insurance products in the business market
•Excellent communication skills
•Excellent interpersonal skills
•Perseverance and motivation from within
•An aptitude for working with figures and familiarity with standard insurance terminology
•Confident in selling products
•Excellent negotiation skills
•A vibrant attitude in life, the sun should always be shining in your life.

5.JUNIOR UNDERWRITER

5.1.Job Purpose

Do you seek pleasure from shifting through vast amounts of data? Do you play "spot the difference" weekly in the Sunday Newspaper? If you ddnt have to think about answering those questions, your could be our next underwriter!

5.2.Responsibilities / Duties

•Prepare rate quotations
•Analyse financial data
•Evaluate degree of financial risk
•Gather relevant financial data
•Identify financial risks to company
•Make inspections
•Review data on insurance applications or policies
•Maintain accurate and detailed records

5.3.Skills/Requirements

•Minimum Certificate of Proficiency (COP) - Short term Insurance from Insurance Institute of South Africa or Equivalent
•An undergraduate Diploma would be a plus
•At least 1 year experience in underwriting
•Knowledge of technical information
•Good interpersonal skills
•Good communicator
•Analytical and Numeracy skills
•Sound Judgement in determining potential underwriting skills
•Ability to meet deadlines

If you are interested in the position, meet the requirements and have what it takes to thrive in any of these positions, please submit your CV, Certified copies of certificates, reference letters and an Application cover letter to:

The HR Manager
Alpha Direct Insurance Co.
P.O Box 26 ADC, Gaborone

OR Preferably via email to: bwinsurancejob@gmail.com

NB: Late submissions will not be accepted and incomplete/irrelevant submissions will not be considered.

Closing date: 31st December 2014
Source: Botswana Guardian Newspaper December 12, 2014