IT ADMINISTRATOR – INFRASTRUCTURE - DEBSWANA DIAMOND COMPANY

Debswana Diamond Company – Debswana Corporate Centre would like to invite suitably qualified innovative, results oriented and self-driven individuals to apply for the positions listed and described below and join a professional team driven by service excellence, where the demands of the business are met by encouraging team work and addressing the needs of the individual.

IT ADMINISTRATOR – INFRASTRUCTURE X2
Tenable in Gaborone and Orapa
Ref: DCC 0000191

Job Summary
To co-ordinate the installation, configuration, upgrading, administration, monitoring and maintenance of the Information Management infrastructure environment. It also includes working with Vendors to achieve the above activities.

Requirements

Minimum Requirements

Diploma in IT or related discipline - 3 years IT operations experience
Recognised IT Industry Certification - 6 years proven IT experience

Key Activities

Recommends and incorporates cost saving initiatives into budgets and controls expenditure within approved parameters.
Provides an effective User Support and Help Desk functions by Interfacing with users and service providers, including external commercial suppliers where possible.
Provides an integrated information management, technology and business support service to clients, in support of agreed IT service levels, by monitoring, planning and controlling contracts and service level agreements.
Attends to all administrative functions of the position, taking cognizance of the need to create a clear audit trail, by carrying out and observing all associated and administrative and clerical procedures.
Takes cognizance of, adheres to and promotes Corporate Governance and Company policies and procedures relating to health, safety, security and environmental issues.
Trains and/or coaches end-users and co-workers to enhance information management and systems utilization by assessing objectively, probably against pre-set criteria, the ability levels of users and reports as appropriate.
Contributes to team cohesion and personal effectiveness.
Provides an effective interface between users and service providers, including external commercial suppliers where applicable. This interface includes documenting problems, progress checking, and ensuring all diagnostic information is provided for error resolution and incident analysis.
Monitors and controls the capacity of the systems according to service agreements, monitoring trends and making remedial recommendations.
Takes part in execution of IT projects in liaison with the Build (Infrastructure) team.

Competencies

Technical Proficiency
Communication effectiveness
External Environment Awareness
Change Leadership
Stakeholder Management
Safety Focus
Values Driven
Ability to meet deadlines and work under pressure
Team Work

Closing date and application instructions

Only candidates who meet the above requirements need apply enclosing a current curriculum vitae and certified copies of certificates.

Email: recruitmentHO@debswana.bw. Please indicate the position applied for by quoting the Job reference number on the email subject line when sending the email. Closing Date: 20th November 2015. NB: Only short listed candidates will be responded to.