Call Centre Operator (5) Gaborone

The Botswana Public Officers’ Pension Fund is a Defined Contribution Fund for Public Officers. It has more than 150 000 members, 7 000 pensioners and has operations in Gaborone, Francistown, Kang and Maun.

The Fund invites young ambitious Batswana Citizens to apply for the positions below which are tenable in all our operations. Please note that for position 1, 2, 3, 7 &10 below, a valid Botswana driver’s license is required.

Call Centre Operator (5) Gaborone

The Call Centre Operators will service the Fund centre operations in order to minimize queries and meet customer service standards.

The incumbent must have maturity in customer service, telephone caller handling, and Client education/ complaint resolution.

A minimum of O Levels is required as well as 3 years post qualification experience.

The remuneration for the above positions will be commensurate with the education and experience.

Only applicants who meet the above requirements need apply giving detailed and up-to-date curriculum vitae (CV) and enclosing certified copies of their educational certificates, national identity (Omang and at least two latest references). 

Please respond in writing to:

The Chief Executive Officer/Principal Officer

Botswana Public Officers Pension Fund Secretariat

Private Bag 00195

Gaborone.

CLOSING DATE for all applications 29 January 2016