The Botswana Public Officers’ Pension Fund is a Defined Contribution Fund for Public Officers. It has more than 150 000 members, 7 000 pensioners and has operations in Gaborone, Francistown, Kang and Maun.
The Fund invites young ambitious Batswana Citizens to apply for the positions below which are tenable in all our operations. Please note that for position 1, 2, 3, 7 &10 below, a valid Botswana driver’s license is required.
6. Call Centre Supervisor (1) Gaborone
The Call Centre Supervisor will be responsible for managing all contacts with customers to ensure superior service delivery.
The incumbent must show maturity in customer service and other strategies to ensure Client education/ complaint resolution.
A relevant Diploma is required as well as 3 years post qualification experience.
The Fund invites young ambitious Batswana Citizens to apply for the positions below which are tenable in all our operations. Please note that for position 1, 2, 3, 7 &10 below, a valid Botswana driver’s license is required.
6. Call Centre Supervisor (1) Gaborone
The Call Centre Supervisor will be responsible for managing all contacts with customers to ensure superior service delivery.
The incumbent must show maturity in customer service and other strategies to ensure Client education/ complaint resolution.
A relevant Diploma is required as well as 3 years post qualification experience.
The remuneration for the above positions will be commensurate with the education and experience.
Only applicants who meet the above requirements need apply giving detailed and up-to-date curriculum vitae (CV) and enclosing certified copies of their educational certificates, national identity (Omang and at least two latest references).
Please respond in writing to:
The Chief Executive Officer/Principal Officer
Botswana Public Officers Pension Fund Secretariat
Private Bag 00195
Gaborone.
CLOSING DATE for all applications 29 January 2016
Call Centre Supervisor (1) Gaborone
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